Company name : Convergys
Desired Profile :
- Should have knowledge of desktop troubleshooting.
- Interface with customers via inbound calls or internet for the purpose of resolving routing problems with products or services.
- Principle duties and responsibilities:
- Greet customers in a courteous, friendly and professional manner using agreed upon procedures.
- Listen attentively to customer's needs and concerns, demonstrate empathy.
- Clarify customer's requirements, probe for and confirm understanding of requirements or problem.
- Position on contract basis.
- Comfortable to work 24 by 7.
Walkin date : Mon-Fri
Walkin Time : 11a.m. to 8 p.m.
Walkin Venue :
Convergys, RMZ Westend,
near Parihar Chowk,
DP Road, Aundh, Pune
Contact No: 9923000637/644/655