Company Name : Info Services
Experience : 1-3 Years
Location : Pune
Compensation : Rupees Less Than 50,000 - 1,00,000
Role : Customer Support Engnr/Technician
Functional Area : IT-Support, Telecom, Hardware
Job Description
Activities:
- Logging of calls.
- Screening of calls - Extending first level telephonic support.
- Allocation / Follow-up till closure of Calls to respective Engineer/Vendors
- Updating call status & Communicating to users
Desired Candidate Profile
- Reporting & Documentation
- Track calls as per SLA's & Escalation as per process.
- Asset Management
Walk In : monday-Friday between 9.30- 12.00 PM
Contact Details
Executive Name : Sharon
Venue Details:
INFO SERVICES No: 505-07,
4th Floor, Oxford House,
Rustom Bagh Main Road, Old Airport Road,
Behind Manipal Hospital,
Kodihalli, Bangalore-560017.
Ph: 080 43505050/080 43505003
Email Address : recruitment.blr@ibmesp.com